About Us

Physicians Office Resource was founded with two things in mind: Keeping your practice profitable, and minimizing the amount of time YOU spend dealing with tedious clerical and administrative tasks.

 

Current News:

October 24, 2011

demoANSI 5010...ARE YOU READY?  WE ARE!

What is ANSI 5010? ANSI 5010 is the new version of HIPAA transaction standards that regulates the electronic transmission of healthcare transactions. The 5010 standards will replace the existing 4010/4010A1 version of HIPAA transactions and address many of the shortcomings in the current version, including the fact that 4010 does not support forthcoming ICD-10 coding.  

When must the transition to ANSI 5010 be completed?
 By January 1, 2012, practices will need to complete electronic transactions in an ANSI 5010-compliant format. These electronic transactions include claims, eligibility inquiries and remittance advices. Failure to comply may result in denied claims, slower payments and increased customer service issues.

Here at Physicians Office Resource we have the latest billing software in place and are already compliant with these federally mandated changes.   Call us today if you are concerned about your ability to comply with these new billing requirements.

IF YOU HAVE PURCHASED NEW EMR/BILLING SOFTWARE, CALL US!
Having untrained staff attempting to learn the new system AND effectively keep your billing/cash flow cycles current can be financial disaster for any practice.  We can handle your billing needs remotely...right out of your software!  We are already successfully serving several clients in just this capacity!    

 

About Us

In the Beginning:

We started as a Billing/Transcription service with one client.  As our reputation for giving quality service grew, so did our company and staffing. 

The Growing Years:

After just one year of operation our company’s reputation grew, and so did the client list.

Where we're going:

In an age when government is shaping the future of the medical industry, Physicians Office Resource has focused on personalized customer service, and maintaining a high reimbursement rate for our clients. The current trend for many medical offices is to reduce their office staff and dependence on independent billing companies in favor of complex EMR programs with a built in billing component.  What many of them are finding is that these software platforms do not have the ability to navigate the complex process of sending clean, well-coded claims, and turning denials into paid claims.  Despite the claims of convincing salesmen, many of these health care providers have seen their incomes decrease and their percentage of paid claims go down.
Electronic medical records is not the only new legislation being instituted by our government.  There are many more changes coming, including ICD-10 and changes to Medicare rules and reimbursement.  Another problem is the high rate of uninsured and underinsured patients in today’s failing economy.  We can help you make a plan for all of these contingencies, thereby helping you maintain a healthy bottom line.

 

 

 

Team Bio:

 

James Small (President): 

Jim has a Master’s Degree in Public Administration, and has 20 years of experience in Personnel Management.  Jim is a CMRS (Certified Medical Reimbursement Specialist) and handles our corporate administration as well as practice analysis for our billing providers.

 

Martha Small (Vice President): 

Martha has worked in the medical field since 1981, and knew that there was a growing need in the modern medical office for reliable, dependable, and knowledgeable billing help.  Martha’s expertise lies in quality control, making sure that the final product (your billing) is correctly coded and formatted, ready for processing by the insurance carriers.  This expertise assures our providers of speedy reimbursement. 

 

Jamie Gaughenbaugh (Billing Associate): 

Jamie has worked with the company since 2003 in all capacities.  Her current role is reimbursement specialist with an emphasis on unpaid claims follow up, which is essential to our achievement of excellent results for our billing providers.

 

 

Additional experienced staff work with us on an as-needed basis to assure that we have the flexibility necessary to ensure that every client’s needs are satisfied.