Services We Offer

Our Services

Physician's Office Resource offers several services that are essential to the operation of a successful medical practice:

Billing

We are a full service billing company, versus a “data entry” service. We do whatever is necessary to ensure that you are correctly reimbursed for services that you render.  We check to make certain that your diagnosis is matched to the proper level of service and correct procedural code.  We then ensure that any required treatment notes or authorizations are properly sent with the claim. Our staff also makes sure that any additional information needed on managed care or workman’s compensation claims is included. This is one of the most commonly overlooked areas in billing, which slows the reimbursement process.  Our meticulous claims filing procedures guarantees that you’re A/R’s will always be at the lowest possible level.  A/R’s are constantly monitored and problems are researched and resolved with the insurance companies.

Credentialing

Whether yours is a new practice, or you would just like to expand the number of insurance panels with which you participate, we can perform all of your credentialing and re-credentialing needs. Over the years, we have been responsible for credentialing dozens of providers, and can confidently navigate the required paperwork and avoid the many errors that can delay your credentials.

Revenue Enhancement and Analysis

Our billing process allows us to track your revenues.  Are insurance companies paying according to your contract?  Is your Medicaid caseload creeping upward, while your Blue Cross caseload is decreasing?  Are you billing everything that you can for every patient encounter?  We can provide answers in all of these areas, as well as coding reviews and monthly practice reviews.

Bank Deposits

A few of our providers have no office staff, or they just don’t want to be bothered with the volume of work required to make bank deposits.  For those providers who do their banking at most major banks, we have set up a Post Office box where your checks can be mailed (made out to your practice, NOT to us).  We then pick up the checks and make your bank deposits for you.  An added benefit for you is that your staff never sees your monthly income.

Staff Training Programs

Staff turnover is a reality for any medical office. We can provide training to your staff either on site, or via web or teleconference. We currently have staff training procedures for the followng disciplines, or we can develop a custom staff training program for your practice:

• HIPAA Standards
• Billing Software Training
• Front Office Procedures
• Supervisors/Managers
• Job Descriptions
• Personnel Policies
• Compensation Review